Responsibilities: Reporting to the Customer Business Support Manager , the appointee will mainly perform the... following responsibilities: To manage Smart Power Services schemes and customer/stakeholder relationships for energy market...
and product repush to drive sales for the company Build comprehensive digital ecosystem and map end-to-end customer journeys... and orchestrate social media and content strategy based on the product roadmap & seasonal brand theme to drive customer engagement...
and monitor customer satisfaction, complaint and feedback, liaise with business units and propose solutions for improvement..., issue reminder and demand letters to customer, report unsolved cases to sales persons and finance department Work...
with "Customer Focus" Mindset Flexible and adaptive to changes, Familiar with computer software like MS Word, Excel, PowerPoint...
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