software applications, operating systems, hardware devices, and network connectivity issues. Utilize helpdesk ticketing... all support interactions and solutions in the helpdesk ticketing system. Keep an up-to-date inventory of devices, including...
IT support ticketing system, ensuring that tickets are properly assigned and resolved within the designated timeframes..., etc.), virtualization, data center, inventory management, etc. Strong understanding of any ITSM /ticketing systems such as ServiceNow...
systems - Experience with inventory reporting - Experience with Remedy or similar ticketing operations - Experience...
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