about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical...), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop...
Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group, one of the largest state-owned enterprises in Guangzhou,...
, and keep talent, and adapt to changes. Oversee the performance review system to support talent management. Handle daily C&B... HR reports, annual salary reviews, performance reviews, and insurance renewals. Work on special HR projects...
and effective product listings. Monitoring performance metrics and implementing improvements to drive sales and profitability... and high levels of customer satisfaction. Utilizing analytics to assess performance, identify trends, and make data-driven...
Information Security Analyst (12-month contract) for the team. You will be responsible for liaising for security/ IT risk.... Responsibilities: Coordinate security assessments to identify security loopholes Review and analyst assessment results to define...
as soon as possible on a two-year or three-year fixed-term contract, with the possibility of renewal subject to satisfactory performance...
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