Department Job Functions: Bank Operations, Customer Services Responsibilities Handle cash management related process..., maintenance and task Serve as a dedicated customer contact point to deliver and drive quality cash management services...
and effectiveness. Collaborate with offshore teams to accelerate and execute rollout of various customer transactions and new service... with Product team to develop materials for new features such as forms, new correspondences, agent/customer communication message...
budgets and timescales Develop business plans and implement related activities like customer events, sales and marketing..., and competitors Achieve agreed contact, coverage and frequency targets through various communication channels Ensure customer...
and to pursue a bright and exciting future. Job Responsibilities Provide high quality and customer-friendly counter services... customer’s other financial needs Provide excellent service in handling customer issues and enquiries in a timely, problem-free...
understanding of enterprise and corporate customer business and operation requirement 3. Provide professional consulting service... and managed service through implementation of strategic account review and customer visit plan 4. Prepare proposal and conduct...
Handle inbound calls from Premier Customers. Provide quality services and resolve customer's queries Listen to our customers... of their performance Handle disputes and customer complaints or suspected fraud cases as and when required Deliver upon quantitative...
enquiries and customer complaints The Person Degree in science or engineering related disciplines Minimum 5 years...’ customer services experience with at least 2 years in supervisory level Previous exposure gained in merchandising / testing...
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