Service Level Agreements (SLAs). Provide timely responses and solutions to frontline users, such as Call Center and Customer... Feedback Management, to effectively address customer inquiries and incidents. Proactively identify and mitigate risks...
Department Job Functions: Accounting, Bank Operations, CustomerService, Quality Assurance, Risk Management, Claims, FinTech... in Cantonese, Putonghua and English Preferably with good communication skill and customerservice skill...
ROI of in different markets. Monitor and analyze market trends, customer behavior, and competitor activities to identify... performance efficiently Adapt and test new functions on Google to grow the customer base Review and control price of products...
| Salary: HKD35000 per month | Posted: 08 May 2024
products and collaborating with partners to drive revenue and expand the customer base. Implement business alliance plans... for business acquisition and customer engagement (B2B and B2C). Convert customer journey and alliance strategies into revenue...
and customer hotline) with people management role. Perform, according to the established quality and service standards... through our multiple banking delivery channels. Responsibility To handle customer services function (i.e. Trade counter...
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