Responsible Provide strategic leadership and direction for the Online Banking Centre/Call Centre operations. Lead... and mentor a team of operations specialists within the Online Banking Centre/Call Centre. Ensure high-quality customer service...
and expand market presence for the banking & financial sectors; Build and maintain strong relationships with key clients... efficient and effective progression of opportunities for the banking and financial sectors; Maintain a deep understanding...
. Independently manage special projects aligned with the banking group's IT strategic direction. Develop IT strategies, policies..., and plans for the banking group or specific agencies. Provide expert guidance to agency executives and IT Managers on project...
specification documents Analyze requirement from compliance institution or users on financial markets and operation workflow... Science or related discipline 2+ year experience in business analysis or software development, preferably in banking industry...
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