-users. Manage and administer the ServiceDesk ticketing system (e.g. ServiceNow) function, ensuring that requests... and incidents are logged, escalated, tracked, and resolved within agreed and SLAs. Monitor IT system performance and metrics...
requirements of new regulations/standards and new banking products Participate in project groups and system UAT to ensure the... successful implementation of new standards/system Take up ad hoc projects as assigned Requirements: Degree holder with accounting...
, both written and spoken. Willingness to travel as required. All applications applied through our system will be delivered...
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