years of working experience in a service desk support role Good knowledge of networking (TCP/IP), WLAN, DNS, DHCP,TCP/IP...-up solutions, network, server, storage, service management aspects Good at troubleshooting skills on networking issues...
Work under End-user Support team Handle end-users’ enquiries, update the service information follow-up Promoting IT... Service to department, exploring their needs and expectation Prepare survey to end-users and review the survey result...
, inventory management, and procurement. Coordinate with internal IT teams and external service providers to ensure... communicating infrastructure requirements to service providers. Collaborate with service providers to plan IT infrastructure...
. It includes a 24-hour Suicide Prevention Hotline, Suicide Prevention Service for the Elderly, Services for Family... with Elderly, Services for Survivors of Sudden Death and Suicide Loss, Community Education & Life Education for Youths...
to their desired destinations in a timely and professional manner. This role requires excellent customer service skills, attention... of Manager and users throughout the journey Provide exceptional customer service by greeting Manager, assisting with luggage...
The incumbent role will work directly with the Head of Quality Enhancement and Service Management to effectively... / customer complaints, market conduct disputes of different lines of business lines, as well as service coordination...
Our client is an IT Solution Provider with focusing on IT Service, infrastructure management solutions, applications... problems promptly to help in restoring the IT systems/services efficiently & effectively Manage ServiceNow IT Service...
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